Friendly staff
Large heated plunge pools
Nice breakfast buffet
Nice gym
Boat tour is fun
Cons
Beach: very encumbered view with cement blocks
Rooms small for the pricing
No Mexican food (I realize this is an Asian chain -/ but it's in Mexico!)
Spa very lacking they price for 95 minute service but give you a 60 minute treatment and then drop you off in a small room for tea (awful)
Restaurants some good some not good at all (make reservations even if it looks empty)
I've been to all the hotels in the Mayakoba, this was my least favorite. I think they for the price it should be better. Rosewood gets my vote. For 1000 a day I expect better.
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